PRIVACY POLICY

Queen Frankie ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our café or interact with us online.

1. Information We Collect

Personal Information

  • When you make a reservation, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.

Non-Personal Information

  • We may collect non-personal information such as your browser type, language preference, referring site, and the date and time of each visitor request.

2. How We Use Your Information

  • To process reservations and orders and provide customer service.

  • To communicate with you regarding your inquiries, reservations, or orders.

  • To improve our services and offerings based on your feedback and interactions.

  • To comply with legal obligations and resolve disputes.

3. Disclosure of Your Information

  • We do not sell, trade, or otherwise transfer your personal information to outside parties.

  • We may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.

4. Security of Your Information

  • We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

  • All transactions are processed through a gateway provider and are not stored or processed on our servers.

5. Your Rights

  • You have the right to access, correct, or delete your personal information held by us.

  • You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.

6. Cookies

  • We use cookies to enhance your experience and gather information about visitors and visits to our website.

7. Third-Party Links

  • Our website may contain links to third-party websites. These sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

8. Changes to This Privacy Policy

  • We reserve the right to update or modify this Privacy Policy at any time without prior notice.

  • Changes will be effective immediately upon posting to this page.

Contact Us

If you have any questions or concerns about these terms, please contact us: