Terms of service.

Welcome to Queen Frankie! These terms outline the rules and regulations for the use of our café located in Footscray, Melbourne. By accessing this café, we assume you accept these terms and conditions. Do not continue to use Queen Frankie if you do not agree to all of the terms and conditions stated on this page.

1. General Information

  • Name: Queen Frankie

  • Location: 8 Thread Lane, Footscray, Victoria, Australia

  • Contact: Libby Barillaro - Director 

  • Operational Hours: Monday - Friday, 6AM-2PM

2. Use of the Café

  • Queen Frankie operates as a licensed establishment serving coffee, food, and beverages.

  • Customers must comply with all applicable laws and regulations while visiting the café.

  • We reserve the right to refuse service to anyone for any reason at any time.

3. Reservation Policy

  • Reservations are recommended for large groups to ensure seating availability.

  • Contact us in advance to arrange your reservation and confirm details.

4. Payments

  • Payment is due at the time of purchase.

  • We accept cash and major credit cards.

  • All prices are in Australian Dollars (AUD) and inclusive of GST.

5. Privacy Policy

  • We respect your privacy and handle personal information in accordance with our Privacy Policy.

6. Food and Beverage Policy

  • All food and beverages served comply with food safety regulations.

  • Outside food and beverages are not permitted, except for special arrangements or dietary requirements.

7. Conduct

  • Respectful behavior towards staff and other customers is expected.

  • Any disruptive or inappropriate behavior may result in removal from the premises.

8. Intellectual Property

  • All content on our website and social media channels is owned by Queen Frankie Café.

  • Content may not be reproduced without prior permission.

9. Liability

  • Queen Frankie is not liable for any damages or injuries occurring on the premises.

10. Changes to Terms

  • We reserve the right to update or modify these terms at any time without prior notice.

  • Changes will be effective immediately upon posting to this page.

Contact Us

If you have any questions or concerns about these terms, please contact us: